Privacy Policy

Last updated: [Insert Date]

1. Introduction

Rieka Vernova ("we", "us", or "our") is committed to protecting the privacy of individuals who visit our website or use our AI-driven data analysis and decision-optimisation services (the "Services"). This Policy describes the types of information we may collect, how we use it, and the choices available to you regarding your information.

2. Information We Collect

We may collect the following categories of information:

• Account information — such as your name, email address, and login credentials when you register for an account.
• Usage data — information about how you interact with our website and Services, including pages visited, features used, and time spent.
• Device and technical data — IP address, browser type, operating system, and similar technical identifiers collected automatically.
• Communications — information you provide when you contact us for support or feedback.
• Cookies and tracking technologies — as described in Section 6 below.

3. How We Use Information

We use the information we collect for purposes including:

• Providing, operating, and maintaining the Services;
• Personalising and improving user experience;
• Communicating with you about updates, support requests, or administrative matters;
• Monitoring usage patterns and analysing trends to improve functionality;
• Detecting, preventing, and addressing technical issues, fraud, or misuse;
• Complying with applicable legal obligations.

4. Legal Basis for Processing

Where required by applicable law, we rely on one or more of the following legal bases to process your information: your consent, the necessity of processing to perform a contract with you, compliance with a legal obligation, or our legitimate interests in operating and improving the Services, provided such interests are not overridden by your rights.

5. Sharing of Information

We do not sell personal information. We may share information with:

• Service providers who perform functions on our behalf, such as hosting, analytics, or customer support, under appropriate confidentiality obligations;
• Legal and regulatory authorities where required to comply with applicable law, legal process, or governmental request;
• Business transfers, such as a merger, acquisition, or sale of assets, where information may be transferred as part of that transaction, subject to confidentiality commitments.

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to recognise your browser, remember preferences, and understand how visitors use our site. You can control cookies through your browser settings; disabling cookies may affect certain features of the Services.

7. Data Retention

We retain personal information for as long as necessary to fulfil the purposes described in this Policy, unless a longer retention period is required or permitted by law. When information is no longer needed, we take reasonable steps to delete or anonymise it.

8. Data Security

We implement reasonable technical and organisational measures designed to protect information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. International Data Transfers

Information we collect may be transferred to, stored, and processed in countries other than your own. Where such transfers occur, we aim to ensure appropriate safeguards are in place consistent with applicable data protection requirements.

10. Your Rights and Choices

Depending on your jurisdiction, you may have rights regarding your personal information, including the right to access, correct, delete, restrict, or object to certain processing, and the right to data portability. To exercise these rights, please contact us using the details provided on our website. We will respond to requests in accordance with applicable law.

11. Children's Privacy

Our Services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have collected information from a minor without appropriate consent, we will take steps to delete it.

12. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of such third parties, and we encourage you to review their privacy policies before providing any information.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will post the updated version on this page with a revised "Last updated" date. Continued use of the Services after changes take effect constitutes acceptance of the revised Policy.

14. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us using the details provided on our website's contact page.

This document is a general template provided for informational purposes and does not constitute legal advice. Rieka Vernova recommends consulting a qualified legal professional to ensure this Policy meets the requirements applicable to your specific operations and jurisdictions.